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According to § 5 TMG
 

Andreas Düvel
Der Franchiseexperte

Vereinsstraße 4

40625 Düsseldorf​

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Contact
Telephone: 01713225970
Email: a.duevel@der-franchiseexperte.de

Consumer dispute resolution/universal arbitration board
We are not willing or obliged to participate in any dispute resolution procedure
participate in the consumer arbitration board.

Source:
https://www.e-recht24.de